FAQs

Got a question?

Hopefully I’ve answered it here.

What does Create Digital do?
I help small businesses look professional online, show up consistently, and connect with their customers , without the overwhelm. From website updates and social media management to email marketing, content creation, and branding, I work with you to create a digital presence that actually works for your business.

Who do you work with?
I work with small business owners across New Zealand who want to improve their online presence. Most of my clients are busy juggling everything themselves and need a trusted partner to handle their website updates, social media, and digital marketing — so they can focus on running their business.

Do you only work with businesses in the Coromandel?
No . While I’m based in Whitianga, I work with clients all over New Zealand. Most work is done online via email, Zoom, or phone calls, making it easy to connect wherever you are.

Websites and SEO

  • Absolutely! I can update, refresh, or restructure your current website, whether it’s built on Shopify, WordPress, Squarespace, or other platforms. Sometimes small changes like better images, clearer content, or improved navigation can make a big difference.

  • Yes – I make sure your website content is search-friendly so your customers can find you on Google. This includes optimising page titles, meta descriptions, images, and content so it’s relevant to the keywords your audience is searching for.

  •  Ideally every 3–6 months. This could be adding new services, updating images, posting blogs, or tweaking content for SEO. Regular updates show Google (and your customers) that your business is active.

Email Marketing

  • Yes – I can write, design, and send your email newsletters, whether that’s monthly, quarterly, or for special promotions. Email marketing is one of the most effective ways to stay in touch with your customers.

  • Helpful tips, business updates, special offers, and stories that build connection with your customers. I can help plan, write, and design your emails so they get opened and read.

  • Yes, email marketing is a great way to get in front of your customers. It’s has one of the most high performing ROI of all marketing.

    A staggering 99% of email users check their emails every day, additionally, around 25% of users check their emails more than five times a day!

    It makes sense to be showing up in the inbox!

Social Media & Content

  • Yes – I can take care of everything from creating posts and scheduling them, to responding to comments and keeping your pages active. I also offer flexible packages depending on how much help you want.

  • It depends on your audience. For most small businesses in New Zealand, Facebook and Instagram are key. Some benefit from LinkedIn or Pinterest, and others may explore TikTok — but the right platform is where your customers are already spending time.

  • Absolutely – I’ll create a content plan for you with ideas for posts, promotions, tips, and behind-the-scenes updates so your content connects with your audience and supports your business goals.

Working Together

  • I offer both. You can book me for a one-off website update, content refresh, or design project, or choose a monthly package for ongoing support.

  • I have flexible packages starting from $295+GST per month. Prices depend on the amount of work, platforms, and strategy involved. I can also create a custom package based on your needs.

  • Get in touch via my contact form or email me. We’ll have a quick chat about what you need, then I’ll recommend the best options for your business and budget.